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    contact us

    get in touch

    Phone, fax, email – whatever floats your boat.

    Choose your contact method and get in touch. Not in SA? Just call us on +27 21 941 1377.

    Client care

    Need some help with your Global One facility or are you just wanting a bit more info on it? Contact us on our 24hr channels.


    T 0860 10 20 43

    F +27 21 941 0770

    E clientcare@capitecbank.co.za

    Salary transfers

    Need help with our salary transfers or just want a bit more info? We’re available from 7am – 6pm on weekdays and from 8am – 1pm on Saturdays. Closed on Sundays and public holidays.


    T 0860 00 37 83

    F 0860 11 11 43 | +27 21 941 0790

    E bsc-bst@capitecbank.co.za

    Merchant support

    Capitec Bank merchants can contact us on any of the following 24hr channels:


    T 0860 66 77 06

    F +27 21 941 0790

    E merchantsupport@capitecbank.co.za

    Got a query?

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    If you’ve got a specific question or want to chat about your options, just fill in our quick online form.

    Lost your card?

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    Contact us immediately if you've lost your Global One card or it’s been stolen. We'll stop it right away.